Softbeck LLC (“Softbeck”, “Company”, “we”, “our”, or “us”) values your privacy and is committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and when you use our truck dispatch and logistics support services.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
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- Information We Collect
We may collect personal and business-related information when you use our website, contact us, or use our services.
Personal Information
This may include:
• Full name
• Email address
• Phone number
• Company name
• Trucking authority or MC number
• Business contact information
• Dispatch service information related to loads and carriers
Automatically Collected Information
When you visit our website, certain information may be automatically collected such as:
• IP address
• Browser type
• Device type
• Website pages visited
• Time and date of visits
• Referring websites
This information helps us improve our website and services.
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- How We Use Your Information
Softbeck LLC uses collected information for the following purposes:
• Providing truck dispatch services to owner operators and trucking companies
• Communicating with drivers, carriers, and brokers
• Managing load bookings and dispatch operations
• Responding to inquiries and customer service requests
• Sending service updates or operational notifications
• Improving our website and business operations
• Maintaining compliance with legal and regulatory requirements
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- SMS Communications
By providing your phone number to Softbeck LLC, you consent to receive SMS messages related to dispatch services and business communications.
These messages may include:
• Dispatch updates
• Load information
• Account notifications
• Service communications
Message frequency may vary depending on dispatch activity.
Message and data rates may apply depending on your mobile carrier.
You may opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP or contact us directly.
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- No Sharing of Mobile Information for Marketing
Softbeck LLC respects your privacy.
Mobile phone contact information will not be shared or sold to third parties for marketing purposes.
We do not sell, rent, or distribute personal information to third parties for advertising or marketing purposes.
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- When We May Share Information
We may share limited information only when necessary to:
• Coordinate dispatch services with freight brokers or logistics partners
• Process operational requirements related to trucking services
• Comply with legal obligations, court orders, or regulatory requirements
• Protect the rights and safety of Softbeck LLC, our clients, or the public
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- Data Security
Softbeck LLC takes reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
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- Cookies and Tracking Technologies
Our website may use cookies or similar technologies to improve user experience and analyze website traffic.
Cookies help us understand how visitors use our website and allow us to improve our services.
You may choose to disable cookies through your browser settings.
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- Third-Party Links
Our website may contain links to third-party websites or services. These websites operate independently and have their own privacy policies.
Softbeck LLC is not responsible for the privacy practices or content of external websites.
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- Your Privacy Rights
Depending on your location, you may have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal data where applicable
• Withdraw consent to certain communications
To make such a request, please contact us using the contact details provided below.
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- Children’s Privacy
Softbeck LLC services are intended for individuals and businesses involved in the trucking and logistics industry.
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.
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- Changes to This Privacy Policy
Softbeck LLC may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Updated policies will be posted on this page with a revised effective date.
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- Contact Information
If you have any questions regarding this Privacy Policy or our data practices, please contact us:
Softbeck LLC
Email: [email protected]
Website: https://softbeckllc.com